Returns & Exchanges

At Sogno Toscano, we take immense pride in the quality of our authentic Italian products; if your order does not meet your expectations, we are committed to making it right. Due to the perishable nature of our specialty foods, please contact us within 7 days of delivery for any return or exchange requests.

Return Process

• 1.
  Contact Support

  Email our customer service team at [email protected] with your order number and a brief explanation of the issue.

• 2.
  Provide Documentation

  For damaged or incorrect items, please attach clear photos of the product and the shipping packaging to expedite your claim.

• 3.
  Review Process

  Our team will review your request within 48 hours to determine eligibility for a refund, credit, or replacement shipment.

• 4.
  Resolution

  Once approved, we will process your refund to the original payment method or dispatch a fresh replacement of your Tuscan favorites.